Meet Hospitality Demands of Today and Tomorrow

Yeastar P-Series Phone System is optimized to fulfill the needs. Featuring hundreds of voice, video, messaging, mobility, and hospitality features optimized for hotels and other hospitality environments, it integrates easily into existing hotel infrastructures, features an industry-leading list of hotel features, and provide full control and customization of an IP PBX to bring all analog and SIP endpoints together and create a truly integrated hospitality network.

 

  • Key Advantages Unify all future-proof UC capabilities for your scalable business growth, including PBX, call center, live chat, SMS, omnichannel messaging, simple user apps, and more.

  • Embedded Hotel Management Module With modules dedicated to everything from hotel room settings and guest check-ins/outs to service billing, now you can manage all your day-to-day hotel operations from intuitive, unified interfaces right inside your PBX.

  • Ready-made PMS Integration Support integration with leading property management systems (PMS) and PMS middlewares including Oracle Hospitality Opera, Micros Fidelio, and more.

  • Effortless Deployment Support auto provisioning 400+ mainstream hotel phone models. Use endpoints of your choice and deploy effortlessly.

  • System Redundancy Your hotel phone system never goes down with optional hot standby redundancy and other high availability setups.

Hotel Management Module

The Hotel Management module turns Yeastar P-Series Phone System an active part of your hotel management. It brings a powerful suite of hospitality features and allows real-time management of room assignments, guest check-ins/outs, and other day-to-day hotel operations with intuitive service panels. Ideal for small and medium hotels to realise systematic property control without breaking the bank.

All Features Under One Roof

Available right within Yeastar Linkus Desktop and Web Client, the Hotel Management Module pairs together the capabilities of a lightweight Property Management System (PMS) with the comprehensive control of an IP PBX. With dedicated service panels, hotel staff can efficiently handle guest check-ins/outs, wake-up calls, class of services, room move, and more for individual and group guests with just a few clicks. Back office features like room status management, call accounting, and branded invoices are also provided to streamline workflow and improve guest satisfaction.

Solution Highlights

  • Room Panel Get instant numbers on available rooms with intuitive room list. Manage room statuses, access guest information, check guest in and out, manage billing, generate invoice and more, all within clicks from the user-friendly Room Panel.

  • Wake-up Service Management Schedule and manage wake-up calls easily using task views. With colored task status filters, keep track of all scheduled and failed tasks in one view, click to redial failed ones, or add/cancel ones quickly. Guests can also schedule wake-up calls directly from their room phones.

  • Housekeeping and Room Status Set up your custom room status and their phone codes for housekeeping and maintenance. The system integrates the room status with the front desk panel to streamline room cleaning schedules and staff assignment, ensuring that rooms are cleaned and updated in real-time.

  • Call Accounting and Billing Simplify the guest billing by automatically logging call charges directly into guest accounts and generating a branded invoice at checkout. Hotels can set up flexible call rates for phone usage and add custom service charges— such as minibar, room services, and laundry—to guest bills at any time during their stay.

  • Group Guest Management Manage all reservations for a group in one convenient spot. Enjoy quick and easy group check-ins/outs and group wake-up call scheduling with a simple click. Plus, view and edit total billings for a group easily at group check-out.

  • Guest Stay History Quickly track all past stays, current check-ins, room change records, and their billing details with comprehensive stay history. You can filter and download the history by date, room type, and room status, or use custom search options, all within a user-friendly interface.

  • Call Permission Control Easily control call permissions for each room with a simple selection at guest check-in. Set whether to allow room- to-room and outbound calls (domestic or international) granularly, and enjoy peace of mind knowing that room phone will be automatically locked and reset upon check-out.