Yeastar P-Series Phone System: Easy-First Unified Communications

The P-Series is designed to be complete, easy, remote-friendly, and reliable.

• Complete: It includes over 100+ enterprise-level features as standard, but at a small business cost. It’s deeply integrated with popular tools like Microsoft, CRMs, and more.
• Easy to Use: You can set up the system in minutes. Manage and design complex call routing visually with a simple drag-and-drop tool—no code and no IT hassle.
• Remote-Friendly: Easily enable your remote and mobile teams to answer calls and help customers from anywhere, ensuring business continuity.
• World-Class Reliability: Benefit from guaranteed uptime, high-availability solutions, and recognized security and privacy certifications.

The Linkus UC Clients (available on Web, Mobile, and Desktop) put all your office extension features into one simple app.

• All-in-One Communication: Handle calls, team chat, audio/video conferencing, and customer messaging in a single interface.
• You can even listen to call recordings, check voicemails, and send/receive faxes.
• Seamless Mobility: Easily switch an active call seamlessly between your web, mobile, or desk device with a single tap.
• Built-in Collaboration: Get instant Team Chat and File Sharing. See your colleagues’ availability at a glance with coloured Presence indicators.

 The P-Series leverages AI and intuitive visual tools to simplify management and unlock powerful insights.

• AI Call Transcription & Summary: Turn every conversation into actionable insights. The system provides instant summaries of key points, notes, and actions for every call. This intelligence is searchable within the call log for easy review.
• AI Voicemail Transcription: Convert voicemails to readable text instantly, allowing you to scan messages in seconds—no listening required.
• Call Flow Designer (CFD): Visually build and deploy complex call routing logic in minutes using a simple drag-and-drop interface. Route calls intelligently based on time, caller input, and even CRM data.
• Operator Panel: A web-based, graphical tool that gives your receptionist or supervisor a holistic view of all call activities and destination availability in real-time, allowing for advanced call distribution and control with simple clicks.

Deliver exceptional customer service and boost sales with the P-Series’ integrated Call Centre Solution and omnichannel capabilities.

• Real-time Management: The Operational Queue Panel allows supervisors to manage agent status, drag-and-drop queued calls for distribution, and use live agent coaching features like Listen-in, Whisper, and Barge-in.
• Performance Monitoring: The Wallboard allows managers to see up-to-the-minute call stats and 17 key performance metrics, including SLA and Missed Rate.
• Outbound Efficiency: Supercharge your proactive outreach with the Outbound Call Centre Solution. It features three essential Auto Diallers (Progressive, Power, and Agentless) to automate calls, reduce agent workload, and maximize customer engagement.
• Omnichannel Support: Process all inbound inquiries in one place. Handle Live Chat, SMS, Facebook, and WhatsApp messages from a unified inbox.

The Yeastar P-Series offers maximum flexibility to suit your business needs, whether you prefer full local control or a hassle-free hosted solution:

• On-Premises System (Appliance or Software): Maintain complete control by hosting the system locally on your premises with the Appliance Edition (fixed user capacity) or hosting the Software Edition on your own private server (highly scalable up to 10,000 extensions).
• Hosted by Ashtelecom: Choose a fully-featured, highly reliable Cloud Edition solution where Ashtelecom manages all the hosting, maintenance, and updates for you, providing a seamless UCaaS experience.